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BankStar
Support Services
by BankSystems
Marketing Inc.
Choosing the best item processing solution for your
financial institution is just the beginning. Ongoing support is needed
to insure that you receive maximum value from your investment in
hardware and software. BankStar’s
support services provide the proper supply items, software application
program updates and changes and ongoing hardware maintenance support to
allow our customers to keep their equipment and programs running at the
greatest possible efficiency.
BankStar Installation
Services
- Annual Contract or pay as you need assistance
- Operational question and problem resolution
- New operator training
- Sort pattern changes
- Distribution and codeline changes
- Software Upgrades
BankStar Supplies
Services
- OEM and premium quality compatible supply items
- Pretesting of each batch of supplies before shipment
- Just in Time shipment
- Large inventory for emergency orders
- Knowledgeable staff to help you
- Value Pricing
BankStar Maintenance
Services
- Professional hardware installation
- All hardware is guaranteed eligible for OEM maintenance service
- OEM maintenance agreements submitted for you
- Assistance locating third party maintenance service, if you prefer
- Backup repair parts support for primary maintenance provider
- Backup technical assistance for primary maintenance provider
- Systems integration support
- Hardware upgrade and reconfiguration
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